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In a large company there is a necessity to keep large number of phones. For the better handling of these phones we do install EPABX system. Its main uses are,
  • Better handling of all the telephonic systems in a company.
  • Help the company to use more lines from etisalat /du with same number.
  • Provide one single number that external callers can use to access all persons in a company.
  • Automate call answering, but offering a menu of options from which a user can select to be directed to a specific extension or department.
  • Allow the use of customized business greetings while answering calls.
  • Place external callers on hold while waiting for a requested person to answer, and playing music or customized commercial messages for the caller waiting.
  • Record voice messages for any extension from an external caller.
  • Transfer calls between internal extensions.
  • Make the internal communication absolutely free.
IP EPABX
The next generation of analog EPABX is IP EPABX. PBX is a system that connects telephone extensions of a company to outside public telephone network as well as to mobile networks. An IP PBX is a PBX that provides audio, video, and instant messaging communication through the TCP/IP protocol stacks for its internal network and interconnects its internal network with the Public Switched Telephone Network for telephony communication. VoIP gateways can be combined with traditional PBX functionality enabling businesses to use their managed intranet to help reduce long distance expenses, enjoy the benefits of a single network for voice and data and advanced CTI features or be used on a pure IP system which in most cases give greater cost savings, greater mobility, and increased redundancy. An IP-PBX can exist as a hardware object, or virtually, as a software system.


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